Layout
Build quality
Amenities
Location
Customer service
7
SO
Sandra Ortegon
Owner
Positives: Good projects
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Negatives: No response to the owner's inquiries.
Comments: Our project was delayed for three years, which is understandable due to the COVID situation. Since we invested all our savings here and are new home buyers, we can't wait that long; we requested them to approve the assignment of our unit and got no answer.
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Response from Fernbrook Homes
April 19, 2024
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C
Courteney
Owner
Positives:
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Comments: Terrible experience from start to finish, poor quality and awful customer service. No qualified or certified personnel at head office or at site. Buyer beware, once they take your money they don’t take care of you.
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Response from Fernbrook Homes
April 19, 2024
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P
paul
Owner
Positives: Great location
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Negatives: Finished unit is very sloppy and lazily completed.
Comments: Terrible paint job. Paint is all over things not supposed to be painted, and unfinished in places that should be painted (floors, windows, lights, glass enclosure). Scratched windows, bathroom intentionally not sealed, damage to trim. I wanted to love this place but am very sad.
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Response from Fernbrook Homes
April 19, 2024
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GC
Greg Carter
Owner
The user has left no comments
Response from Fernbrook Homes
April 19, 2024
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KL
Karen Lee
Owner
Positives: Great sales representative, good site office staff and customer service is reachable
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Negatives: Poor workmanship and lots of garbage left behind in ducts, under vanities, under kitchen cabinets and other crevices/nooks. Under staff
Comments: Poor experience in general especially workmanship and missing items.
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Response from Fernbrook Homes
April 19, 2024
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B
BV
Owner
Positives: The building is very well managed, maintenance fees have actually gone down!
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Negatives: The lobby needs improvement, construction of the building took far too long and there are still some things not completed.
Comments: I have lived in this building for almost 3 years and although at first I was concerned about the value I received for my purchase things have worked out quite well. Costs are contained, property values are solidly up and the quality of living in the building is great. Big thanks to property management (Duka) and the board of directors, I know that they don't get thanked often but these individual certainly deserve it .. I mean where else have you heard of a 5% reduction of maintenance fees in the first year AND I just was told by property management that our new budget is a 0% increase. :)))
Our board consists of Kaive Wong, Darryl McGregor, George Laczko, Anastasia Mustafina and Ray Blanchard. Great job all!
With prices per square foot approaching $1000.00 I think all owners at Ltower should be quite thankful.
B.V., Owner for the long haul.
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Response from Fernbrook Homes
April 19, 2024
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W
william
Viewed
Positives: great homes and location
Response from Fernbrook Homes
January 05, 2017
Thank you William!
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