Layout
Build quality
Amenities
Location
Customer service
4
K
Kunal
Owner
Positives: Modern townhouses, great strata management
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Comments: Mosaic has been pleasant to deal with , construction was punctual, got all help that we needed to buy and move into our new home.
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Response from Mosaic Homes
October 02, 2023
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Jessica Prasad
Owner
Positives: Alway been a big fan of the Mosaic Developer as a Realtor and an Owner! Love living here!
Response from Mosaic Homes
October 02, 2023
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Brandon Cherrington
Agent
Positives: Great builder with a solid reputation.
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Negatives: I would only be nit picking to say anything bad.
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Response from Mosaic Homes
October 02, 2023
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AG
Ashley Gayle Rosalie
Owner
Positives: I love the area, beautiful view and neighbourhood
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Negatives: Our cars scraped on driveway curb-poorly fixed by mosaic. No drainage in backyard-grass flooded/died and mosaic will not replace or fix. Poor landscaping-trees dying as roots planted above soil
Comments: Mosaic has been difficult to deal with for homeowner care. They refuse to fix things to the acceptable standard that they pride themselves in. Poor engineering that cause backyard grass flooding and a driveway that is too steep-they outright refuse to fix these problems up to an acceptable standard. Our driveway is now 3 different colours of cement and do not match the rest of the townhouse row. Our grass in our yard is dead and mosaic will only replace with pavers. Why not put drainage in to begin with? Very unhappy homeowners
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Response from Mosaic Homes
September 10, 2014
MOSAIC has been in regular communication with this customer regarding their home. Our Director of Homeowner Care and our Senior Vice President of Construction have visited this homeowner's home multiple times to review the homeowner’s concerns. MOSAIC is actively addressing items that have not met this homeowner’s expectations.
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