Layout
Build quality
Amenities
Location
Customer service
11
BG
Bill Gyori
Owner
Positives: No issues
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Comments: 3yrs new. No issues with the home. 1 window failed recently, and replaced under warranty.
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Response from Great Gulf
December 05, 2023
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BG
Bill Gyori
Owner
Positives:
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Comments: No issues with our home for ovr 3 yrs now. New build East Gwillimbury.All around good builder. Some minor imperfections but no builder is perfect. No complaints!
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Response from Great Gulf
December 05, 2023
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CS
Christina Struma
Renter
Positives: No positivies.
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Negatives: This is the worst condo building i have ever lived in. There is a new problem every week. Currently there is no running water. No hot water. Its summer right now and the AC has been broken for 3 weeks
Comments: Its a very expensive building for no reason - all they give you is an unliveable condition where you cannot shower for 2 days.
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Response from Great Gulf
December 05, 2023
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BW
Billy Woon
Owner
Positives: Location, Pool
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Negatives: Build quality, Customer Service
Comments: On my second night in my first purchased home my washing machine flooded destroying my floors, baseboards and drywall in my brand new condo. The initial response from Great Gulf customer care appeared to be positive. They took full responsibility for the flood and the repair costs. What followed was unprofessional and incredibly disappointing. Horrible, shoddy repairs with almost no communication from Erin and Mark from customer care. I will be working with Tarion to resolve the issues but fear some of the issues will never get resolved. 2 months later and lots of issues still to resolve with empty promises from the builder.
Great Gulf sold me the dream and I’ve been living the nightmare.
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Response from Great Gulf
December 05, 2023
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LN
Lisa Ngo
Owner
Positives: Location, Pricing, Customer Service
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Negatives: None
Comments: This was the first new build I've purchased and I am a very happy homeowner. Their customer service is top notch, very good craftsmanship and the build and layout are like no other. All employees are very attentive to any matters or concerns, and any issues are resolved promptly. We were lucky and got access to 1st phase, pricing was reasonable for the location and we had some upgrades and adjustments to the layout which were all accommodated. Overall, I am very satisified with Great Gulf and would recommend this builder to all of my friends and family. My partner and I will be looking at purchasing other developments from Great Gulf in the future.
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Response from Great Gulf
December 05, 2023
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GT
Gail Thompson
Renter
Positives: Good location
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Negatives: They don't keep their promises
Comments: As another reviewer stated, some elements are cheaply done and others remain unfinished. Though we were promised indoor subway access in the summer of 2017, we are now told this won't happen until March or April (can't help wondering what year). Everyone else is to blame. They need to take responsibility.
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Response from Great Gulf
December 05, 2023
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AS
Arnold Smit
Renter
Positives: It's a building downtown with doors and windows.
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Negatives: Management is useless, unfriendly & not help full. The elevators also dont work.
Comments: Do yourself a favor and don't move here. There is one BBQ for the whole building, use of the amenities is incredibly restricted and the elevators breakdown weekly. ONLY move here if your a uni student who needs a place close to Ryerson.... and doesn't mind taking the stairs.
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Response from Great Gulf
December 05, 2023
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E
Eryk
Owner
Positives: Very communicative, they email important details to everyone as soon as it happens, building layout is nice, and is a well respected name
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Negatives: None so far
Comments: I was able to purchase a house during their VIP event, which was where they randomly selected a group of people to come in and buy before the grand opening; all you had to do was sign-up on their website. To the person below, this is likely why there were limited/no lots available. You might have missed that notification from them or weren't selected to come to the VIP event.
As for build quality, everyone I talk to has had no issues with who they've hired in the past. Due to this, I'm expecting favorable results.
The site is located close to the Milton and Oakville hospitals. The 407 is a few minutes south of the development and the 401 is not far either. There are elementary and high schools close by, along with a sports complex on the other side of Louis St. Laurent.
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Response from Great Gulf
December 05, 2023
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AC
Andrew Caferi
Owner
Positives:
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Comments: They have been an absolute nightmare to deal with every single step of the way. Be sure to get a great lawyer when dealing with this company. Do not sign a single thing without a lawyer looking it over.
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Response from Great Gulf
December 05, 2023
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Joao Correia
Owner