Layout
Build quality
Amenities
Location
Customer service
7
Sharon Hook
Viewed
PB
Pascal Brunet
Owner
Positives: Good service during build and immediately after closing date
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Negatives: GH do no stand behind the poor quality of their sub-contractors
Comments: We have kitchen cabinets that were showing signs of extreme wear 6 months after moving in. Multiple emails with photos to document, multiple meetings with Geranium and Paris Kitchen (who supplied the cabinets and instructed us « to avoid touching the paint on the cabinets to avoid wear »), GH’s position on this is that this is normal wear and tear and not under warranty. I have had a few people in the cabinet industry look at these cabinet doors and they all agree - there is something wrong with the paint coverage on these and they need to be re-sprayed. Geranium considers this issue closed and won’t even return phone calls anymore. Disgusting. We have kitchen cabinets that look like they have been in use for 10 years now even though they are new (and we paid handsomely to « upgrade » them ...). While we did not choose Paris Kitchen as a supplier (and never would either after this disaster), one would hope that GH would have *some* pride in the build they put their name on...
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Response from Geranium
April 25, 2024
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MH
Michael Hamilton
Owner
Positives: our family loves our new Home ! the buying process was seemless and the staff were wonderfull
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Negatives: wished we could have moved in earlier - but good things come to those who wait and glad we did
Comments: Great Builder, got everything I asked for, living in Stouffville for the last 3 years with no issues. I just love my New Home, we are so glad to purchased New, no headaches just good living - thanks Geranium and all the staff that helped us during the process!
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Response from Geranium
May 10, 2019
Thank you for your feedback! We're pleased to hear that your home buying experience was pleasurable and that you're enjoying your home.
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NF
Nathaniel Foreman
Viewed
MK
Michael Krieger
Owner
Daniel Chen
Owner
W
william
Viewed
Positives: best marina village in north america
Response from Geranium
April 25, 2024
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