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5

Positives: Show more Comments: The WORST experience I ever had. Poor quality of materials and workmanship. Received the house with many defects where in some of them this builder didn't follow neither the Ontario Building Code nor the manufacture specification which affects the health and safety. They rejected to repair many defects where some of them were on the PDI. Their employees (management and customer service staffs) will try to convince you that this is normal to accept the defects where sometimes wrong information could be given to you. And when a cash settlement was offered by the management, they offered peanuts which was less than one quotation of one item. I ended up resolving all my issues with Tarion after my house privacy and security were intimidated. In addition to taking advantage of my situation during the sales process because of which I lost lot of money. I wished to share the full story but it would need pages and I believe that what I wrote above is highlighting the majors! Show less
Response from Acorn Developments April 18, 2024
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Positives: Build quality, customer service Show more Comments: We saw many homes in the process of finding our home. We found Acorn homes had really good build quality throughout in comparison with some of the other builders' homes that we saw. The layout is very practical and functional. Our interior designing aside, we've gotten a lot of positive comments from friends and family of our Acorn home. Acorn representatives, (Marnie, Dennis, Joe... just to name a few) have all gone above and beyond to address any Tarion issues as quick and efficiently as possible. We're impressed with Acorn and would most certainly recommend this builder. When we look for our next home we will be looking at Acorn homes! Show less
Response from Acorn Developments April 18, 2024
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Positives: Only Positive!!!! Show more Comments: Great Customer Service!!! Professional approach resolving any issues. Special BIG thanks to Marnie and also Denise. Great job!!! Show less
Response from Acorn Developments April 18, 2024
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Positives: Good customer service-perfect quality! Show more Negatives: It was a problem with a basement-it was solved! Comments: Recommend Acorn-my next home will be with them! Show less
Response from Acorn Developments April 18, 2024
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Positives: Great Builder Show more Comments: Very professional and knowledgeable staff! Answered all my questions and guided me through the whole process. Show less
Response from Acorn Developments April 18, 2024
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