New York Noise Complaint Photo: Steven Pisano/Flickr

Every year, thousands of noise complaints are made to New York’s 311 and there are over 60 City-approved “noise consultants” who are certified to deal with the issue.

NYC’s noise issues are now being examined at the state level through the launch of a new survey from the New York State Comptroller’s Office.

The goal of the survey is to gather information about residents’ experiences with unwanted noise in their neighborhoods and as well as their experiences making noise complaints to government agencies and public officials.

On average, 311 receives 50,000 calls a day — about 18 million a year — thousands of which are about noise. In a recent survey, 52 percent of Manhattan and Brooklyn residents reported arguments with neighbors about noise. Officials hope to tighten the system to make reporting and eliminating noise easier for residents.

The Comptroller is New York state’s chief fiscal officer. Its mission is to ensure State and local governments use taxpayer money effectively and efficiently. Officially, results of the survey will be used for “research purposes and audit planning.”

“Noise is a fact of life in New York City, but it is one of New Yorkers’ most common complaints,” says Comptroller Thomas P. DiNapoli. “Taking this short survey will help us better understand where problems are and how well they are being addressed.”

Residents have until March 15th to take the anonymous survey, which is available in English, Spanish, Russian and Mandarin.

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